Is the water really boiling?
The hot water temperature is maintained at 92-96°C – perfect for tea and coffee. If you really want boiling water, the extra hot button boosts the temperature to 100°C. So you no longer need your kettle!
Water purification and filtration
What is the difference between mineral water and Strauss water?
Our Units take ordinary tap water (which is under strict filtration and purification processes by the water authorities) and triple-filters and purifies it to give healthy, great tasting, chilled or boiling water. The essential minerals stay in the water and the bad tasting chlorine is reduced by 99%.
Strauss water is like mineral water on tap
What is the real health significance of bottled water compared to tap water?
Tap water and the various brands of bottled water contain minerals, varying in composition and concentration depending on the source. In addition tap water, has chlorine added to protect it on its route to your tap. Our triple filtration and purification process removes the chlorine from the water but leaves all the essential minerals.
Making a purchase
Which payment methods can I use to purchase?
We accept checks, all major Credit Cards and we even offer payment by installments (up to maximum 36) via a Credit Card.
Can I install a Unit myself?
Our Unit can only be installed by one of our trained technicians. This ensures quality installation and the validity of our 2 year warranty.
Owning a Strauss unit
Can I change the filters and UV lamps myself?
It’s quick and easy to change the filters and lamps. We send you a simple guide when we post them to you. If you have any questions phone our customer service team and they’ll talk you through how to do it.